The customer acknowledges having read, at the time of placing the order, the conditions of sale set out below and declares to accept them.  

MODIFICATION OF THE TERMS AND CONDITIONS OF SALE

We may modify these terms and conditions at any time subject to these changes appear on our site. You are therefore advised to regularly refer to the latest version of our Terms and Conditions.  

THE COMMAND

www.brachar.com is a ready-to-wear retail site for individuals. Orders can only be registered on the site if the customer has clearly identified himself with an email and a password that he will have to register before registering. Our prices are inclusive of tax, without minimum purchase and our products are intended for all audiences.  

Terms of return and refund

1. If we made a mistake or are not satisfied, do not hesitate to contact us. You will be able to do it through our site heading contact or by e-mail with the following address: service-client@brachar.com

2. To exercise the right of return, the customer must return the goods received by registered mail, within 14 days of receipt of the order. Only the articles in new and complete condition, returned in their packing of origin will be accepted.

This right of return can only be accepted for items in their original state and complete. Any item incomplete, damaged, or whose original packaging has been damaged in conditions beyond its mere opening, will not be refunded or exchanged.

Attention: Shipping and returns are your responsibility, BRACHAR will only refund the items ordered except to the extent that we would have made a mistake in the order.  

In case of exercising the right of withdrawal, BRACHAR will do its utmost to reimburse the user as soon as possible. This period will depend on the technical tests carried out on the equipment, of a maximum duration of 15 days (as from the date of reception of the goods at BRACHAR).

The customer will be refunded by the same means of payment that he or she used, (Cb, Paypal ..). If the user paid by credit card, the amount refunded will be credited to the account of the credit card used. It will be possible to confirm this refund on the next bank statement. In case of expertise of the article, the refund will be made within 20 days following the technical tests.

BRACHAR will return the goods if the transportation costs have not yet been paid by the customer; or if the procedures and the deadlines for the exercise of the right of retraction provided for by the legislation in force have not been respected; or if the returned item is incomplete, and / or if it is not in its original packaging with all accessories.    

(In case of exchange, the costs of return of the products are our responsibility except to the extent that the error would not come from us) Non-conforming products must be returned to:  

BRACHAR ,66 Avenue des champs élysées 75 008 Paris FRANCE

We will respond to your order within the limits of our available stocks or subject to available stocks. When you order, we inform you of the availability of the products you want to buy. Nevertheless, if despite our vigilance the products were unavailable after your order, we will inform you and invite you to cancel or modify your order. In case of error in the address of the recipient, the seller can not be held responsible for the impossibility of delivering the product.

 

The price

The prices of our products are indicated in euros All taxes included and excluding shipping, knowing that the shipping costs are added to the amount of the order.

We reserve the right to change our prices at any time but we are committed to applying the rates in effect that you have been given at the time of your order.

In case of order to a country other than France you are the importer of the product concerned. Customs duties or other local taxes or import duties or state taxes may be due. These rights and sums are not our responsibility. They will be your responsibility and are under his full responsibility both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to find out about these aspects from your local authorities.

The items we sell are described and presented with the utmost accuracy. If, in spite of all our precautions, errors could have occurred, we could in no case be committed to this fact.

 

Payment

Payment of the full price must be made when ordering by the buyer.

We benefit on our site from a 100% secure payment method.

We do not store our customers' credit card data on our website.

 

The delivery

The amount of the deliveries is fixed in France and for the EEC according to the destination and the weight, supplements can be applied for certain products. Deliveries outside France are calculated according to destination and weight. BRACHAR chose Colissimo de La Poste for its national and European expeditions. Colissimo is sent within 48 hours maximum for France.

Delivery is made to the address you indicated when ordering.

For any payment, the order will only be processed upon receipt and collection of it and delays will run accordingly. The risks will be at your expense from the date on which the products ordered have left our premises.

All events, of whatever nature, beyond BRACHAR's control such as force majeure, disaster, strike, administrative decision or transportation stoppage, which would tend to delay, prevent and render exorbitant the execution of the procurement, expressly constitute a cause for suspension or termination of BRACHAR's obligations at its discretion, without compensation to the customer if the event extends beyond one month.

In any case, any delay in delivery can not give rise to damages, withholding or cancellation of orders in progress.

GUARANTEE

No exchange will be made except for nonconformity or defect of the product. Claims must be submitted within 72 hours after receipt of the order. To benefit from this guarantee, the customer must send at his own expense, to BRACHAR, the support accompanied by the order form attached to the product. BRACHAR therefore undertakes to return to the customer, a new support to the address indicated on the order form. No other guarantee will be taken into account.

 

RETURNS

Any item received defective or presenting an anomaly may be returned to BRACHAR.

Upon receipt, the defective items will be exchanged to the extent of available stocks. If the same items are no longer in stock, a credit will be sent to you, the corresponding amount will be deducted from your next bill. For any return of goods not subject to a return authorization, no exchange will be made and no credit will be issued. You must contact us beforehand on our website in the contact section or by mail to the following address:

service-client@brachar.com

Before any return of goods.